|12/03/2012 'Seamless eGovernment' Workshop Report now online|
The European Commission organized ‘Seamless eGovernment’ event on Tuesday 20 December 2011 focusing on the area of eGovernment services and the provision of seamless eGovernment services throughout Europe.
One of the main goals of the European Union remains the enhancement of the mobility of citizens and businesses across national borders. This mobility requires easy access to public services in a uniform manner throughout the EU territory. The provision of seamless eGovernment services depends mainly on two prerequisites: the evolution of the national infrastructure and middleware that will enable cross-border information exchange, and the convergence of public service paradigms among the EU member states. In the “Cross-border eGovernment services” event held earlier this year, participants had the opportunity to explore different aspects of interoperability issues related to the necessary eGovernment infrastructure.
The first day event “Seamless eGovernment” on 20 December focused on the usage paradigm that will allow citizens to enjoy the same nuisance-free experience when interacting with public administrations irrespectively of nationality and location. This session run in parallel to the ‘User-Centric eServices’ event.